Knowledge Services is seeking a self-motivated multi-tasker to join the fast-paced and high-demand Talent Services team. This dynamic position will challenge you as you oversee the end-to-end employee lifecycles of hundreds of contract employees across the United States. Our coordinators experience no slow days as they drive seamless onboarding experiences and resolve complex employment matters while ensuring critical compliance with federal and state regulations, legal requirements, company policies, and industry best practices.

This role will be supporting our client who is in MST and the working hous will be 10:00-7:00 pm EST

Impact You’ll Make

• Optimize the onboarding paths, which include I-9 verification, screenings, and client-specific requirements
• Lead initiatives while serving as a trusted Subject Matter Expert for workplace concerns and policy guidance
• Partner with multiple internal departments to enhance both the employee and client experience

• Serve as the primary point of contact for Recruiters, Clients, and Employees
• Provide expert guidance on company policies and employment regulations
• Ensure operational excellence through the onboarding process for contracted employees
• Conduct thorough workplace investigations with a focus on fair, equitable resolutions
• Maintain impeccable documentation standards for employee records
• Collaborate with payroll to ensure accurate and timely processing of employee time
• Manage sensitive employee relations matters with discretion and professionalism

• Experience in staffing, HR operations, or similar roles preferred
• Working knowledge of HRIS/ATS systems
• Sharp attention to detail and process management capabilities
• Strong investigative and problem-solving abilities
• Excellence in written and verbal communication
• Ability to maintain strict confidentiality while managing sensitive information
• Technical aptitude and ability to learn new systems quickly
• Capacity to manage shifting priorities

What Sets You Apart

• Previous experience with iCIMS and ADP
• Track record of improving operational processes
• Demonstrated integrity and sound judgment in handling complex employee matters
• Established ability to guide individuals and processes effectively

Knowledge Services strives to offer an environment that provides our employees with the right balance between work and family.  

Perks and Benefits include:

• Brand new HQ office full of amenities (gym, rec room, coffee bars, bike room)
• Personal, modern work stations with standing desks and top of the line technology 
• Mindful environment with touchless door entry and hospital grade air filtration system
• Comprehensive health insurance including dental and vision coverage
• Company funded life insurance
• 401k match program (Roth and Traditional options)
• Established Wellness Program
• PTO & Paid Holidays

Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.

As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships.  We believe titles do not define a person, but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service. 

Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

People with disabilities, veterans, and military families are encouraged to apply.

Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations.  If you need assistance to accommodate a disability, you may request an accommodation at any time.  Please contact the Human Resources Team at HR@knowledgeservices.com or 317.806.6102.

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