Knowledge Services is seeking an Engagement Manager for our Corporate team.

Why Join the Knowledge Services Team?​

• We have been awarded "Top Workplaces" for the past six years!​
• We have an exceptional family-focused culture that values an entrepreneurial spirit.​
• We are a service focused organization and strive to serve those who serve others.​
• We value work life balance and a flexible environment.​
• You will have direct access to leadership.​
• We are a smaller company, so you are able to have a greater impact company wide.

Knowledge Services strives to offer an environment that provides our employees with the right balance between work and family.  

Perks and Benefits include:

• Comprehensive health insurance including dental and vision coverage
• Company funded life insurance
• Very generous company provided 401k match program (Roth and Traditional options)
• Established Wellness Program with quarterly monetary participation awards
• Competitive PTO schedule including a floating holiday
• Extra PTO day during your birthday month and work anniversary month
• Maternity/Paternity Benefits

The Engagement Manager plays a key service delivery and relationship management role with a complex program. This position requires is a highly skilled and self-motivated individual to oversee the delivery assurance of security assessments for state government agencies. This role is crucial in ensuring that all security assessments are conducted efficiently and effectively, and that the results are communicated to a central authority in a timely manner.

Responsibilities:
• Delivery Assurance: Ensure that all security assessments are completed on schedule and meet the required standards of quality and accuracy.
• Coordination: Work closely with state government agencies to coordinate the scheduling and execution of security assessments. Work closely with the internal Program Management Office analysts and leadership to address any delivery challenges and produce work product.
• Reporting: Compile and present detailed reports on the findings of security assessments to a central authority, ensuring that all relevant information is clearly communicated.
• Compliance: Ensure that all security assessments comply with relevant laws, regulations, and standards.
• Stakeholder Management: Maintain strong relationships with key stakeholders, including state government officials and central authority representatives.
• Continuous Improvement: Continuously evaluate and improve the processes and methodologies used in security assessments.

Engagement Manager Preferred Qualifications:

• Education: Bachelor's degree in Information Security, Computer Science, Business Administration, or a related field preferred with experience accepted in lieu of degree.
• Must have a minimum of 3 years of experience in engagement management or program management.

• Experience with public sector preferred.

• Experience with information security and security assessments is preferred, but not required.
• Certifications: Relevant certifications such as PMP, CISSP, CISM, or similar desired but not required.
• Skills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to manage multiple projects simultaneously. Experience developing and delivering presentations required.

Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

People with disabilities, veterans, and military families are encouraged to apply.

Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations.  If you need assistance to accommodate a disability, you may request an accommodation at any time.  Please contact the Human Resources Team at HR@knowledgeservices.com or 317.806.6102.

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