Software Engineering Manager Required Qualifications:

• Proven engineering leadership experience, including at least 5+ years leading software engineering teams and mentoring engineers in a fast-paced environment.
• 5+ years of professional software development experience, providing technical credibility to guide engineering decisions.
• Demonstrated ability to build, develop, and retain high-performing engineering teams, including coaching, performance management, and career development.
• Experience leading agile development teams and driving predictable delivery of high-quality enterprise software.
• Strong ability to align engineering efforts with business priorities, balancing product delivery, technical quality, and long-term platform health.
• Experience collaborating cross-functionally with product, design, and business stakeholders to define priorities and deliver customer value.

Preferred Qualifications

• Experience scaling engineering teams and SaaS platforms in multi-tenant or B2B environments.
• Familiarity with cloud-native development and delivery practices, including CI/CD, infrastructure as code, and cloud platforms such as Azure.
• Exposure to AI-enabled applications or services, including integrating AI capabilities into modern software platforms.
• Experience operating within regulated or compliance-sensitive environments (GovRAMP, FedRAMP, SOC 2, HIPAA, GDPR, etc.).
• Proven ability to balance innovation, technical debt management, and platform reliability while delivering new features.

Success Measures

• High team engagement and retention.
• On-time delivery of product roadmap commitments.
• Improvements in system reliability, quality, and operational metrics.
• Engineering excellence in code quality, automation, and scalability.

At Knowledge Services, we prioritize creating an environment that supports our Team Members’ success and personal well-being with a robust benefits package, some of which include: 

• Medical coverage, including employer match program for Health Savings Accounts (HSAs)  

• Generous 401k retirement plan with employer match  

• Dependent Care Flexible Spending Account (DCFSA)  

• Employee Assistance Program (EAP) with unlimited usage and visits and wellness program  

• Dental and Vision insurance  

• Company-sponsored life insurance, with options for additional coverage  

• Short- and Long-Term Disability (STD and LTD) benefits  

• Pet insurance  

• Maternity, Paternity, and Military benefits  

• Baby on Board program  

• Paid Time Off package  

• Company Anniversary Bonus program  

• Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more  

• A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother’s room, and more  

Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America.  Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services.  We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more.   

As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each Team Member and in our relationships.  We believe titles do not define a person but provide a framework to each person’s endless potential.  Our focus on improving our team, product and processes drive us every day.  We are guided by our four Pillars that set the foundation of who we are and how we conduct business:  Knowledge, Integrity, Innovation, and Service.  

Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.   

Veterans, military families, and people with disabilities are encouraged to apply. 

Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations.  Please contact the Human Resources Team at HR@knowledgeservices.com or 317-806-0014.